Your privacy choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
GENERAL QUESTIONS
Where can I try the products in person?
- You can visit our flagship store at Ekkamai 15 to try on the products in person.
- OUR STORES
Do you offer worldwide shipping?
- Yes, we ship to many countries worldwide.
If your destination is not available at checkout, please contact us via LINE Official: @Truffle.bkk for assistance.
Do you offer gift wrapping for special occasions?
- We currently do not offer gift-wrapping services
However, we can include a Truffle Greeting Card with your message upon request. Feel free to contact us to request this service.
Garment care instructions
- Precautions
- Use ambient temperature water (avoid hot water)
- Do not tumble dry
- Hang dry inside out in shade to avoid fading
- For Hand Wash
- Do not pour detergent directly onto the fabric
- Soak for 15–30 minutes, gently wash stained areas
- Dissolve fabric softener before soaking (if used)
- For Machine Wash
- Use gentle or fabric care mode
- Always use a mesh laundry bag
- Recommended to use liquid detergent
- Turn garment inside out before washing and drying
- For Ironing
- Use steam iron on medium to high heat
- Iron inside out to prevent marks from heat
ORDERING | SHIPPING
Is there a shipping fee when ordering through the website?
- Shipping fees may apply depending on your location and current promotions. Shipping costs will be calculated and displayed at checkout.
When will I receive my order?
- Delivery times vary by location. Domestic orders are typically shipped within 2–3 business days, and shipping duration depends on the courier and destination.
- For International shipping, delivery time depends on the selected shipping provider and destination country.
Where can I find my Order Number?
- Once your order is placed, your Order Number will be shown on the confirmation page and sent to your email. You can also find it in your account order history.